Our waiter Aladin was very arrogant and not attentive. To our surprise, we found other diners dressed in sports attire and provocative outfits, completely contradicting the restaurant's stated standards. For Private Dining Inquiries, contact Brittney Fear at bfear@ldry.com, Banquet, Bar/Lounge, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeaway, Wheelchair Access, Wine, Reviews can only be made by diners who have eaten at this restaurant. Moving on to the food, we found it to be merely average nothing to write home about. You can order delivery directly from Mastro's Steakhouse - San Francisco using the Order Online button. I would recommend this spot to anyone looking for a romantic night out. Our waiter was great she explained the menu to us and gave us the best recommendations on how many sides we should get based on our group size. Impeccable! Seemed as if the steak wasn't aged at all and just your run of the mill prime steak. The wait staff was attentive and that was appreciated. So bring your credit card and make sure it's got a fairly high limit. Decent steak and soupy lobster mashed potatoes. We understand the establishment was busy for a Saturday night but we waited for menus+drinks+food+check for so long that are dining experience was 3 hours. Excellent cocktails. With its reputation for fine dining, I expected the restaurant to deliver an exceptional experience. I highly recommend Mastros Restaurant you will want to come back for more! OpenTable is part of Booking Holdings, the world leader in online travel and related services. I was also excited to bring him there for his birthday because they use to always give a butter cake as a Happy Birthday dessert. In short, the food was ok. Creating Guests for Life that are loyal to the Mastros brand. The barman, Joseph, was excellent. Amazing and will come again. Took forever to take our order. Impeccable! I sat at the bar. The ambiance of the restaurant was off as well they had like American Idol karaoke singers it didnt match with the city view. The quality of the food to the quality of the staff. Our usual is fillet mignon steak, branzino fish, sides, oysters, and of course drinks. Staff could not of been better, just were underwhelmed with the filet mignon we had. I spoke to 2 different people separate days and reminded them about the request. We came to celebrate a birthday, which I put into the reservation. While it's pricey, it's worth every penny. Copyright 2023 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved. Super slow and disinterested. We also never got offered a dessert menu. Dinner 5-11 p.m. daily, bar 4-11 p.m. daily. Thank you for two great dinners. My family of 11 ate here our trip from Texas and we had a wonderful meal and had amazing service!! The server was subpar seemed like he was on a very slow pace and not what you would expect from a high end steak restaurant. Wine menu was massive andsommelier spot on with recommendations. So much fun! Taste, execution and presentation is far excellent! But not ok for a business of this caliber. All done. Tell me why we got sat on the 3rd floor close to the kitchen. Mastro's Steakhouse - San Francisco is rated 4.4 stars by 1380 OpenTable diners. The waitstaff was beyond fabulous. She loves live music so I called a week ahead asked to be sat close to the music. Seemed as if the steak wasn't aged at all and just your run of the mill prime steak. Its our favorite place to dine. Do Not Sell or Share My Personal Information. Waiter was quick to arrive. After that things took a serious uptick in service and they truly worked hard to make up a bad start. We receive cooked oysters which is Oyster Rockefeller. Our server, Brandon, was impeccable. ! We felt that different music was needed to really set the vibe but overall it was incredible and we will definitely be visiting a Mastros location that is closer to us! I ordered the halibut and it came cold to the table. The service and steak are very good here. The vibe was good, but simple details, like the size and heft of the fork went completely ignored. Went with high expectations since Ive enjoyed Maestros in Scottsdale in the past. Book now at Mastro's Steakhouse - San Francisco in San Francisco, CA. . It was a beautiful evening , wonderful food , amazing dessert , top notch service and staff. Not knowing anything about it, we decided to give it a try. Wow that sucked to hear. Ive been to many steak houses in the SF area and this one is completely at the bottom of list. Food is outstanding. Thank you for your great service! We had a reservation but were made to wait 30 minutes after the reservation for a table. Tripadvisor performs checks on reviews. And, of course, cocktails and wine. We began with a shrimp cocktail with beautiful large shrimp and an addicting side sauce. We receive cooked oysters which is Oyster Rockefeller. The bread basket is an additional $5 now, but we thought it was worth it for the warm and delicious pretzel bread. Seemed like drug dealer/gangster night. Upstairs dining room is very nice and the open air roof during the summer is inviting with the stars above. Athletic apparel, jerseys . For Private Dining Inquiries, contact Brittney Fear at bfear@ldry.com, Banquet, Bar/Lounge, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine, Reviews can only be made by diners who have eaten at this restaurant. My salad was large enough to feed four, and a single glass of wine was equivalent to 1/3 of a bottle. After mains, dessert was ordered to-go and the check was dropped. Could not have been ore attentive, courteous, & helpful. San Francisco shines during the holidays with a 60-foot tree, light shows, and plenty of spots for cozy eating and drinking. Everything else was great though. We came to celebrate a birthday, which I put into the reservation. We came to celebrate a birthday, which I put into the reservation. With average food quality, and excessive portions, the experience did not match the premium prices. I guess ok since we did eat the oysters. We walked over from the St Francis and then went to the Theater after. Who brings their kids to a fancy restaurant let alone in the bar area?! Angel was our waiter he was great. The service was excellent but the food was mediocre and overpriced. We had a reservation but were made to wait 30 minutes after the reservation for a table. Our attendant asked would we like Oysters Rockefeller to which I replied, Raw Oysters please. Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Will definitely come back again for the third tome. The porterhouse, dessert and even down to the bread was amazing. Sushi developed exclusively for Mastro's Steakhouse by Chef Angel Carbajal of Nick-San Cabo San Lucas Crispy Garlic Tuna Sashimi $ 28. Sure spoiled a nice dinner; our 36th anniversary celebration to boot. Food is great but the most notable experience is their cocktails. For a $620 meal for 2 people I expect better. Originally home to rallies supporting the Union Army, sightseeing, If feeling the pulsating energy of the. The steaks were amazing .. best of the big 3 chains on this trip hand down . San Francisco, CA 94102 (415) 363-9539. Favorite steakhouse ever. It was a great decision! The boys each ordered lobster bisque which arrived in a size suitable for an entire meal. As a steakhouse aficionado, I was excited to take my son and his friend to Maestro's for their 15th birthday celebration. Music did not match with the restaurant (Britney Spears, Backstreet Boys, One direction..) Decent steak and soupy lobster mashed potatoes. But not ok for a business of this caliber. I would come more often if the prices weren't so high. This excess continued throughout the meal, making it feel more like overindulgence than fine dining. Enjoy 28 day, wet aged cryo-vac sealed steaks accompanied with Mastro's secret house steak rub. First time coming here with my boyfriend and we had a great time. *Selections may vary based on location. Lovely venue, clean, good service, everything Mortons is missing. They had honered my request about the menu being personalized and the service was wonderful! Everything else was good (except my steak was under cooked and my Dads over cooked so we swapped). I should not need to ask to have something removed from our bill if there was an obvious miscommunication. The tomato burrata was really good. Service was appalling at the beginning. In the end.. for a $500 meal on our 33rd anniversary, awkwardness should be none existent. The steak didn't "Meat" my expectations when it came to flavor. Drinks were delicious food was delicious. Thank you. Very friendly hosts upon arrival. Food was prepared exactly how we requested and drinks were amazing!! Great suggestions and just an absolute pleasure to have at our table. Such a difference from the extremely poor service received at Mortons. Then we got water after 15 minutes at the table and drinks 25 minutes after being seated. Contact us for a complete catering menu and additional information. Steaks were undercooked, basically raw. This inconsistency further detracted from the experience. I spoke to 2 different people separate days and reminded them about the request. Music too loud. Staff could not of been better, just were underwhelmed with the filet mignon we had. My husband and I celebrated our 16 year anniversary here recently and had the time of our lives. Food was very good. Super slow and disinterested. The experience was totally amazing! Was an amazing dinning experience as always. Also, if there are notes about a birthday reservation maybe inform guest that they cannot bring a cake? We found it to be sinewy and riddled with fat, detracting from the overall enjoyment of the dish. The food was decent but steaks lacked flavor. This is the version of our website addressed to speakers of English in the United States. Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. The vibe was good, but simple details, like the size and heft of the fork went completely ignored. Our 6:45 pm reservation turned into 7:30. But this steak needed some kind of salt to bring out the flavoring and flavoring it lacked. I highly recommend Mastro's and Brandon. OpenTable is part of Booking Holdings, the world leader in online travel and related services. We thoroughly enjoyed the wonderful singer too finally I realizing it wasnt a playlist was too funny. Noise was unbearable, to much salt on the fries. San Francisco's Presidio national park is a highlight, offering stunning views of the Bay and Golden Gate Bridge, places to eat, and nature trails. I guess ok since we did eat the oysters. Drinks were delicious food was delicious. Sat waiting for 20 mins for a drinks order. 25 reviews #781 of 3,001 Restaurants in San Francisco $$$$ Steakhouse Seafood 399 Geary St, San Francisco, CA 94102 +1 415-363-9539 Website Menu Closed now : See all hours See all (15) Ratings and reviews 25 of 3,001 There aren't enough food, service, value or atmosphere ratings for Mastro's Steakhouse, California yet. Food and service were incredible! Went with high expectations since Ive enjoyed Maestros in Scottsdale in the past. Live entertainment & dancing nightly at the piano bar. We had a Cesar salad, two Ribeyes, loaded mash, asparagus and creamed corn! As a steakhouse aficionado, I was excited to take my son and his friend to Maestro's for their 15th birthday celebration. Amazing place with great food and friendly professional staff. No wonder he made no effort to be nice. Highly recommended Only a small slice of cheesecake. The steaks were amazing .. best of the big 3 chains on this trip hand down . We have been to Mastros before in other states and this one was by far the worst! I cannot recommend this establishment for those seeking an exceptional dining experience. Locations & Menus Find a Location; View All Locations; . My husband talked to the manager and he was very nice and offered to take the gratuity off but at that point we were done and wanted to leave. So so so good. The dinner hours will be 5 to 10 p.m. Sunday-Thursday and 5 to 10:30 p.m. Friday-Saturday. Maestro's Steakhouse: High Expectations, Underwhelming Experience The aged bone in ribeye is to be desired. Get quick answers from Mastro's Steakhouse staff and past visitors. Waiter was quick to arrive. Service was great, food was incredible, and drinks were delicious. The mill prime steak I called a week ahead asked to be sinewy riddled... & # x27 ; s Steakhouse - San Francisco is rated 4.4 stars by 1380 OpenTable.. ; our 36th anniversary celebration to boot at Mortons food and friendly professional staff sure a! 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