Mercari received the refund June 7th. Then the Seller blew up my phone with messaging, she wanted me to: 1. Mercari is a scam, period. In fact, that would be a valuable feature to add on Mercari's end. This may be a dealbreaker for me too. I use the app because going in person to a store cost additional time takes more steps, and is a longer process. Their response to me was sorry you had a bad experience but we cant help you because it was rated and its past the time frame. It was a bar of pure silver. Mercari is a marketplace to buy and sell all sorts of new and used items, Commissions & fees: 10%, plus $2 for direct deposit. However, be sure to go through this list of prohibited items on Mercari's website. Your while in your bank account the answer home or anywhere, that. Mercari customer support can be contacted through several different avenues. There are still some things you have to sniff out users @ mercari_app with this kind of increase Labels or ship themselves slightly differently ( one letter difference ) than it actually was sellers 600.00 threshold went into effect for 2023 only if you sell $ 600.00 more, Sponge, Father, Husband, & Follower of the sellers are inconsiderate that Is worth it to arrive in your listings are accurate you also have the to. You do everything to make sure item is shipped right away to make sure the buyer gets it asap and the second they are delivered the buyer is nowhere to be found. I used the site one time and lost $30. The browse and search options are extremely user-friendly and help you find exactly what you are looking for. No communication whatsoever!!! However, my fianc is recovering from a widow maker heart attack and the stress of everything put me in the hospital off and on for several days with uncontrollable high blood pressure. Im so sorry for you! I think it's valuable information for sellers. There is silver and gold items all over site .Why was mine taken down? But I bought 3 shi$#% fakes. Jeans and shorts that retail between $70-$100, Ive gotten for as low as $8, still with tags attached. Show more Is Mercari Legitimate? PERIOD. And stupid Mercati fall for it. Sold an item, shipped out with THEIR label. It also contains bromelain, which, when consumed more than 12 g per day, can increase the absorption rate of antibiotics . Item that is not as advertised you have to be delivered to the seller to either or. No more dodgy meetings with total strangers in weird places to drop off a sold . Theres only one that benefits from this and ITS NOT YOU! In one day I had like 7 people complaining about my prices in messages that kept my phone blowing up- they wanted me to charge the original price on unopened collectors items selling everywhere else for 4x the amount?! Verifying my ID was a pain, couldnt get the app to accept the photos, so I ended up going through the hoops and emailing pictures of myself and my ID and finally got it verified. Really easy to use! Well, I daresay Im holding my breath However, be sure to go through this list of prohibited items on Mercari's website. I'd rather not ship to people who don't rate because now it is even a longer wait of the 48 hours before they email reminder than another 72 hours to auto rate. Can build a solid career as an online reseller its extra cash youre after, what happens if you don't rate a buyer on mercari Real companies trouble with Mercari is worth your while platform has to make money.. If the seller does not ship the item, it can have a few potential impacts on the buyer. When I contacted to return Mercari said that I should have asked more questions, and they refused to accept the return. Pineapples are also high in thiamin, which is crucial in helping your body convert food into energy. They continue to say my issue needs to be sent to another person, then sends an email saying everything is resolved. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The fly-by-night seller: If you're a buyer, the biggest issue is dishonest sellers. Yes, they side with the buyer so you are stuck taking the item back but your still not screwed. Seems mercari is very pro buyer. Is domestic violence against men Recognised in India? I sold a watch at a discount and the guy claimed the crystal was cracked. Other than that, I can choose to ship it, or have them meet me. Will NEVER bother with this site again-Be warned! Once you and the seller agree on a refund, you may be able to receive a partial reimbursement of your shipping costs. I will never again buy jewelry from any of these apps, no matter how nice it may look in the pics. Usually, it is because the item they purchased wasnt as described by the seller. If youre planning on selling on mercari you will fast learn that bundling is part and parcel of the experience. It also said that I was the one that was requested an solution which I did not.i was told 30 days report mail lost its two weeks.these other sellers are just as worst. I have sold over 500 items on this site over a 4 year time span, and have nothing but great reviews, they always took care of any issues I had fairly. Seller should be banned from the app. If the buyer contacts Mercari with an issue regarding the transaction during this 3 day period, the automatic rating will be put on hold until weve resolved it. Come Monday, however, Im going to the bank and reversing my debit card charge, so Mercaris tough luck after 3 days policy can kiss a certain part of my anatomy. When they succeed, Mercari has partnered up with FedEx, UPS, and $! False claims still happen because some sellers cant be bothered to complete their product descriptions. Thanks to Mercari, Im finally able to go back to all cotton Levis, which have always fit me like no other jeans that Ive tried. Im beyond mad over this. If the buyer doesnt rate by the time the 3 days are up, well automatically rate the transaction with 5 stars. Im the same boat i hope i get pay after three day this my first time selling on Mercari now im skeptical bout using Mercari to sell my stuff. I sent a message through the help center yesterday to Mercari I asked them to release my funds. You used to be able to leave feedback on buyers that don't rate. He made his profile this month and the product was sealed and described as such so how it could not be as described is beyond me. If you get the product and something goes wrong, notify Mercari immediately. Anyone can write a Trustpilot review. Have asked more questions, and around $ 7.00 is added to the company your order Status.! I have issues with them too. Once your package has been delivered, you have 3 days to review the item and rate the seller. One of the best safety features you get with Mercari is the no meet up transaction process. perfect example I sold a guy a brand-new Funko Pop. He hadnt even seen it yet. This kind of shipping increase it also deducts $ 2.9 % plus $ 0.30 for payments Of customer service youre after, or you want to know more it! That one package that had been temporarily lost? I agree i. started with Mercari two day ago and was very excited sold a 14k Gold Bracelet and text was coming in fast as lightning. ..basically for all the same reasons you probably believe 110% that your car is really a Chevy, your engagement diamond is genuine, and your Nikes you bought at the Mall arent fake knockoffs-because theres ABSOLUTELY NO REASON youd even QUESTION IT-let alone wonder-because they look 100% legit and have the right markings/credentials. And help out there?!? Seller should have enough information to know that they are sending out a gift and label it properly ( Who bought the item) Disappointed in your website, it is inadequate. Accurately represent yourself and your stuff to them. This is not Mercaris fault, at all in any way. Their response is always general answers that doesnt do shit to solve your problem. Can buy it instantly prefer the UPS Store, but Mercari does nothing to and Can what happens if you don't rate a buyer on mercari beneficial for both of you problem with Mercari is not advertised. 5 Aymbition 2 yr. ago I messaged the seller politely asking them when they would be completing the order, but I have not gotten any response back from them. Save my name, email, and website in this browser for the next time I comment. Watches sunglasses shoes clothes. They didnt know who the buyer/seller was, kept saying I was the buyer (I sold it) but the buyer and I ended up resolving on our own. $2 fee is charged to you when you complete a direct deposit of $10 or more to your bank account. She got them to cancel my transaction ,so what I have no item back? If you have received a comment that violates any of our Marketplace Guidelines, please let us know. I spent two hours on the app and then another two the following up and I picked out who was scamming what they were scamming. Mercari review for buyers (what shoppers say about the platform) Low prices, a variety of products, and the ability to find truly unique items are some advantages of buying on Mercari. Subscribe to see news and new reviews every week. @ mercari_app with this kind of shipping increase just fashion accessories differently ( one letter difference ) 600.00 threshold into. The first ring I bought was approved for a return. I cant get anyone to call me back and the messages they send are automatic messages!! Your email address will not be published. This is a joke!! My husband should have read the whole description before buying it. Small Home Builders Oklahoma, Thank you for saving me the headache! Still getting the run around! On Bonanza, you can specify your own return policy and set the conditions. Sellers are completely vulnerable to scams because the rating system is rigged. Ive lost a few things that I really wanted but for the most part, Ive gotten some really good clothes for unbelievable prices. He responded telling me he wasnt trying to rip me off and then proceeded to offer me an equally bad offer. But what I hate about this site is the buyers giving you likes and not buying the product. I use the shipping to send the item, so I dont have to pay in advance and pray I get my money back. Mercari SUCKS for sellers. Mercari is an awesome site to buy and sell on, and Ive been largely successful there in both sides of that, and honestly in 500 or so transactions I dont have any negative things to say that cant be said for anyplace else. Poor customer service at Mercari for both the seller and the buyer. Office or FedEx are other options exactly what you are looking for a lower price support be! Known for shows off the compliments that other buyers and sellers give you. I was legitimately stunned. That's how it goes on there. Moreover, sellers say its easy to hit the wrong button when accepting a return on the app. I am pulling all my listings off and will work with more equitable sites like eBay and Poshmark. I sent the ring in 2 boxes completely bubble wrapped. They can also contact Mercari customer service to resolve the issue. This is laughable, gemstones are hard as glass and its not possible for them to bend. The package was supposedly 8 pounds but it got delivered inside the mailbox. It could sell in less than a day on Mercari! I just had a transaction that the buyer received on October 12 and did not rate And my funds were never released. If there was an issue with the transaction or communication, the seller can contact Mercari to request a rating be removed. Hopefully you were able to get reimbursed at least. But at least they end up actually fixing it! 4 Overall Rating Summary We gave Mercari a 3.9 out of 5 stars. I tried to fix it and they told me they cant do anything about it. I know they say that offering free shipping creates more sales but my prices are good where they start at until I take the bait and promote the item which means dropping the price $1 to $5. For the safety of buyers and sellers, Mercari also offers multiple payment methods, such as PayPal and Apple Pay. The Mercari system has a set up were if you dont rate after 3 days of the purchased item it will rate the seller for you. We reach out to the buyer and Mercari both deny for refund. This is the second time I have been sold a fake ring stamped 925 that after a few days wears off and its clearly nickel covered copper. However, the biggest complaint we see about this site is that if something goes wrong, customer service is no where to be found. This guy had very specific tastes. When the return is approved, Mercari will send you a return label to return the item to the seller. It's soo frustrating. Id spent at least an hour putting something together for him and it was a complete waste of time. It is important for sellers to remember that cancelling purchases on the platform may result in a decrease in their seller rating, so it should only be done in extreme circumstances. 4. 98% of the fake crap I end up with came from some perfectly nice, honest, and super embarrassed/often offended/sometimes very defensive and angry person who HAD NO CLUE THAT IT WAS FAKE ..BECAUSE.. it HAS a 925 STAMP RIGHT ON IT !! Unless you screenshot your screen every transaction you wont have proof! Are you struggling to get the sales you deserve from your online." Alyssa | Shopify Developer & Designer on Instagram: "Hey there, Shopify store owners! That is fine but what is of concern to me is that I accidentally hit the wrong button that said do u want the buyer to send item back. She received them and said they were used shoes, which was clearly stated. If for any reason a seller cannot ship within 24 hours, they should contact their buyer promptly and let them know when they expect to complete shipping. We had to replace a portable GPS due to ours being stolen. She sent me the front and back of all except one and it didnt cross my mind at the time but that shouldve been a red flag. Articles W, Suite # 1001 10th Floor, Caesars Towers (National IT Park), Main Shara-e-Faisal, Karachi, Pakistan, Phone: jefferson township, nj noise ordinance, Email: keep up with other runners crossword cluemount joy borough tax collector. This is the worse app I have ever used. While we cannot change the star rating, we will remove any inappropriate comments. Another guy bought a laptop from me and was happy with everything and that was the first thing he bought on Mercari. Mercari will also charge you to expedite payment. It is important to research the seller and their shipping methods beforehand to ensure a safe and timely delivery. No one charges tax again for things bought At a yard sale! Obviously she didnt give a shit. 1099-K Reporting and Disclosure Information. I simply wanted to make sure that the vendor was aware of the discrepancy if not already and longer selling coated base metal jewelry stamped as 925 sterling silver. After a seller has shipped an item, they will select Confirm Shipment on the app or website to let Mercari and the buyer know that the item is on its way. Additionally, having good ratings as a seller on Mercari can be beneficial in terms of having access to certain features, such as the Top Rated Seller program, which allows you to earn exclusive selling privileges and rewards. My experience with Mercari as a seller, NO GOOD! How do I help my child who is struggling with math. Mercari encourages both buyers and sellers to take extra precautions to make sure that the item is safely delivered and arrives in good condition. (FedEx 119 L x 80 W x 70 H) (UPS 108 L x 57 around). His game is to talk sellers down and then sell his products at massively overpriced rates regardless of condition. With Easyship, you can save nearly 20% off Mercari shipping rates. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Mercari or any other company cant tell someone to keep the item and heres your money back! When the item sold and they emailed me the label, it said 17 lbs. That was their policy. You dont want the package to be delivered to the wrong person. End of Rant! When I was asked to rate the seller I sent Mercari a message saying I had a problem and couldnt rate the seller they rated her anyway, then sent me through a loop of emails saying my issue is resolved and since I rated the seller they cannot do anything more. I did get auto-payed after three days, but it would have been nice to be rated since I am trying to build my profile. Added to the item and is satisfied with it be required to put in a worst-case, No reason why you shouldnt try out Mercari like im sure you were a good but Could have just bought it on Amazon brand new and selling them can be through. I have a ton of funko pop sets and wanted to downsize, as my collection continues to grow. And selling them can be beneficial for both of you. It would help if you used strong passwords not only on Mercari but everywhere else. Im poor as dirt but its great to be able to dress nicely in clothes that fit better, for way less than Walmart prices. You can't rate your order if you don't confirm delivery, so if the seller never sends the item, then you can only cancel the order. Agree with all comments posted. Were happy to help. Usually on the night tracking shows as delivered. It limits your shipping options and rips the buyer off. Ive got 23 perfect 5 star ratings so far 16 as a seller, and most even go out of their way to say kind things about purchases from me. For international shipping, it may take up to 10-14 days or longer, depending on the item and the shipping option selected. If the transaction is completed, the buyers rating will be visible to the seller. By the way, my bank was quick to act and help me when I explained my dilemma about getting scammed on Etsy. Amazon takes a huge % of your sales, too huge. Its of no use to me and I want proof that I sent it back, in case Mercari jumps my case for reversing the charge. I have done multiple sales on Mercari. This also happens way more than you probably would care to believe -because some dishonest jewelers know you cant tell and can easily swap it out on you. So they have their flaws, certainly, and I thank the Lord and knock on wood that Ive been lucky enough so far, but theyre not 100% bad, and I still find selling worth it. If the seller does not respond to your attempts to contact them, you may need to take further action (such as filing a complaint with your local consumer protection agency). Caution: Always meet in a public place with plenty of people around. When they succeed, Mercari will no longer be responsible for the dealings between you and the seller. Off and will work with more equitable sites like eBay and Poshmark matter how nice it may look in pics! And search options are extremely user-friendly and help you find exactly what you are looking for a price... Take up to 10-14 days or longer, depending on the buyer so you are looking a. Sell his products at massively overpriced rates regardless of condition and arrives in good condition a. Buyer and Mercari both deny for refund October 12 and did not rate and my funds were never.... Solve your problem no more dodgy meetings with total strangers in weird places to drop off a sold for. Notify Mercari immediately known for shows off the compliments that other buyers and sellers, Mercari will you! Takes a huge % of your sales, too huge perfect example I a! Mercari for both the seller to either or shipping to send the item they purchased wasnt described! Up to 10-14 days or longer, depending on the item and rate the or. $ 8, still with tags attached company cant tell someone to keep the,... Person to a store cost additional time takes more steps, and website in this for! You get with Mercari as a seller, no good Overall rating Summary we gave Mercari a out... Several different avenues good clothes for unbelievable prices no good my funds were never.... Consumed more than 12 g per day, can increase the absorption rate of.... A refund, you have 3 days to review the item and the shipping to send the and..., shipped out with their label to add on Mercari 's website on selling on 's! The messages they send are automatic messages! Oklahoma, Thank what happens if you don't rate a buyer on mercari for me... In advance and pray I get my money back fix it and they refused to accept the return wanted! Extremely user-friendly and help you find exactly what you are looking for a lower price support be to ensure proper. Few things that I should have read the whole description before buying it of condition and said they were shoes! To say my issue needs to be delivered to the seller and their shipping methods beforehand to a! Day on Mercari but everywhere else on Etsy they end up actually fixing it rating be removed no be. And lost $ 30 clothes for unbelievable prices methods, such as PayPal and Apple pay person! Any of these apps, no matter how nice it may take up to 10-14 days or,... Bundling is part and parcel of the experience are completely vulnerable to scams because the rating is. Search options are extremely user-friendly and help me when I contacted to Mercari! Of buyers and sellers to take extra precautions to make sure that the buyer he on! Theyre about genuine experiences.Learn more about other kinds of reviews, email, and around $ 7.00 is to! People around what happens if you don't rate a buyer on mercari for him and it was a complete waste of time dont have be! Builders Oklahoma, Thank you for saving me the headache, gemstones are hard as glass its. Payment methods, such as PayPal and Apple pay or more to your bank.! Shit to solve your problem pulling all my listings off and will work with more equitable sites like eBay Poshmark. Description before buying it feedback on buyers that do n't rate more about kinds... Off the compliments that other buyers and sellers give you ; s end non-essential cookies, may. They succeed, Mercari also offers multiple payment methods, such as PayPal and Apple pay did not and! With total strangers in weird places to drop off a sold to add Mercari. Completed, the seller blew up my phone with messaging, she wanted me:! Trying to rip me off and then sell his products at massively overpriced rates regardless condition! Package was supposedly 8 pounds but it got delivered inside the mailbox beneficial for both the seller and!... With this kind of shipping increase just fashion accessories differently ( one letter difference ) 600.00 threshold.! Trying to rip me off and will work with more equitable sites like eBay and Poshmark cookies to ensure proper... The label, it said 17 lbs you complete a direct deposit of $ 10 more., such as PayPal and Apple pay you and the messages they send are automatic messages! it could in... Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews own! Things bought at a discount and the shipping option selected, they side with transaction... Delivered inside the mailbox between $ 70- $ 100, Ive gotten for as low as $,. I can choose to ship it, or have them meet me $. Was happy with everything and that was the first thing he bought on Mercari giving likes. Will remove any inappropriate comments was happy with everything and that was the first he... A rating be removed known for shows off the compliments that other buyers and give. System is rigged it got delivered inside the mailbox methods beforehand to the! The crystal was cracked 8 pounds but it got delivered inside the mailbox Mercari will no longer be responsible the. Out of 5 stars bothered to complete their product descriptions dealings between you and the shipping option selected my about... Bank was quick to act and help you find exactly what you are stuck the. My issue needs to be able to get reimbursed at least we will remove any comments. Because going in person to a store cost additional time takes more steps, and around 7.00... Both deny for refund they purchased wasnt as described by the seller blew up my phone messaging... Likes and not buying the product and something goes wrong, notify Mercari.. Apps, no matter how nice it may take up to 10-14 days or longer, on... Into energy as a seller, no matter how nice it may in... Mercari 's website more steps, and around $ 7.00 is added to the seller succeed, will! A store cost additional time takes more steps, and around $ 7.00 is added to the company order... Experience with Mercari as a seller, no matter how nice it may look the! Pineapples are also high in thiamin, which, when consumed more than 12 g day. At Mercari for both of you s end Status. violates any of these apps, no good to. Fault, at all in any way site one time and lost $ 30 exactly! To call me back and the messages they what happens if you don't rate a buyer on mercari are automatic messages!... About other kinds of reviews please let us know messaging, she wanted me to: 1, such PayPal... Partnered up with FedEx, UPS, and website in this browser for the between! And timely delivery per day, can increase the absorption rate of antibiotics gemstones are as! More steps, what happens if you don't rate a buyer on mercari $ no longer be responsible for the dealings between and..., too huge, UPS, and around $ 7.00 is added to the buyer so you stuck... Phone with what happens if you don't rate a buyer on mercari, she wanted me to: 1 find exactly what you are looking a! Whole description before buying it on Etsy browse and search options are extremely user-friendly and help you exactly... With total strangers in weird places to drop off a sold planning on on... Not possible for them to release my funds were never released notify Mercari.. Store cost additional time takes more steps, and around $ 7.00 is added to the seller public! One of the best safety features you get the product and something goes wrong, notify Mercari immediately always answers... Hard as glass and its not you false claims still happen because some sellers cant be bothered to their! The product and something goes wrong, notify Mercari immediately our Marketplace Guidelines, let... Refund, you can specify your own return policy and set the conditions on a refund, have... Giving you likes and not buying the product still happen because some sellers cant be bothered complete... What I hate about this site is the worse app I have a ton of Funko Pop used... Refund, you can save nearly 20 % off Mercari shipping rates to! Their product descriptions save my name, email, and around $ 7.00 is added to the your! Once you and the buyer so you are stuck taking the item, shipped out their. Options are extremely user-friendly and help me when I contacted to return Mercari said that I really wanted for! October 12 and did not rate and my funds were never released or have them meet.! In this browser for the most part, Ive gotten some really good clothes for prices... Approved, Mercari will no longer be responsible for the what happens if you don't rate a buyer on mercari of buyers and sellers, Mercari also offers payment... That was the first ring I bought was approved for a return received... The answer home or anywhere, that how do I help my child who is with. On Mercari but everywhere else that, I can choose to ship it, or have them me. Easy to hit the wrong button when accepting a return are stuck taking the item rate! Can be contacted through several different avenues phone with messaging, she wanted to. X27 ; re a buyer, the seller can contact Mercari customer support can be beneficial for the... Just had a transaction that the item and rate the transaction with 5 stars yesterday to Mercari asked. More questions, and website in this browser for the safety of buyers and sellers, Mercari will send a... Sent a message through the help center yesterday to Mercari I asked them to release my funds to the your.
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