No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Members can no longer respond to your prior flirts. Zoosk makes it a little difficult to delete your account, and you can only deactivate it from the site. All you have to do in order to cancel your membership on the Zoosk dating app is follow these steps: Log into your account (preferably through a web browser) Tap on your display name in the top right corner. About Zoosk Zoosk Features and Upgrades Subscriptions and Payments Account and Troubleshooting Dating Tips and Advice Video Tutorials Manage your account Review or change your account information, including your subscription, password, and more. Zoosks virtual currency can be used to Boost your profile, send virtual gifts, and unlock Carousel matches. There you have it! Just too much, Clearly a bait and switch! You can do so either through the app or using the browser on your desktop. If you want to check whether youve successfully turned it off, you may be a bit confused. Companies we recommend are backed by our $200 Guarantee. Unsubscribe easily. Zoosk makes is easy to test drive the service because they are incredibly . The sell zoosk currency for you to send to non existent users. Tried reporting it. Performance & security by Cloudflare. However, if you want to deactivate your account, you first need to turn off auto-renewal. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. One member complained of having to work through iTunes and send a written letter to corporate headquarters postmarked within three days of enrollment to fix the situation and then still not getting the desired cancellation: "[The] Zoosk website did not update even though iTunes account reflects no auto-renewal and subscription has been cancelled. Click on 'Account settings'. Some of these would be the kind that you would expect from a dating service, such as notifications when someone wants to talk to you. You can easily cancel your membership directly from their website by going to your account settings and clicking on the 'Cancel Account' button. If you plan on canceling your 6-month contract after three months or don't use all 750 of your Zoosk Coins, don't expect a refund on those. It says much of the content was declined for inappropriate content such as photos and other sensitive private information. If you make a mistake when paying for your Zoosk subscription, the company may actually show some flexibility. And since the payment most likely is already debited on your card then ask for a refund. Before contacting them, items GetHuman4020455 may need: Name on the account, email, password, phone number, date of birth, and address The issue in GetHuman4020455's own words The problem: My card keeps declining. Then you are going to put the person's information you are looking for (username and city). Enjoy! I cancelled Zoosk bc there were so many profiles that weren't believable and an unusually high percentage of non or bogus responses. However, this compensation agreement does not impact the company's ranking on our site. By signing up you are agreeing to receive emails according to our privacy policy. or one payment of $77.99. I am not saying Zoosk may be a bad service, I simply don't know. A chargeback implies direct communication with your bank and not the merchant, which is the main difference between a chargeback and a refund. Make your voice heard andsubmit a review today! Use certified or registered United States mail to send your letter and make sure to include: If the company approves your request, you can expect a refund within ten business days. Click on " Settings" in the menu on the left side. Zoosk | Online Dating Site & App to Find Your Perfect Match Meet local singles with Zoosk, an online dating site and dating app that makes it so simple to find your perfect match. So I have this charge on my account from "Zoosk". Possible Ways To Secure a Zoosk Cancellation Refund, How To Get a Zoosk Subscription Refund via Letter, A signed and dated copy of your Notice of Cancellation, The email address you used to register for Zoosk, How To Get a Zoosk Subscription Refund by Email, Any state-specific info stated in the Terms of Use, How To Get a Zoosk Subscription Refund Using Social Networks. Cloudflare Ray ID: 7b9c5da7e93148a5 Sit back and relax while we do the work. UPDATE January 2016: Over 500 people a day use the zoosk hack app !!!! jlt19. What features are free and what do I need to purchase a subscription for? If the transaction is processed via iTunes, Apple requires customers who purchase a Subscription on iTunes to cancel those Subscription renewals through their App Store on their iDevice, or through their iTunes Store on their computer.". To help you get to know Zoosk before you take the next step, here are ten big things you should know: They've had it since 2012. But what if you dont want to use the app anymore? . The action you just performed triggered the security solution. Payment types that typically support automatic renewal are credit card, debit card, and direct debit or payments through third-parties such as Apple's App Store, Google Play Store or PayPal. If you're on the fence about it, I would recommend that you err on the side of caution and not go for the paid subscription. Zoosk's updated video features bring it closer in line with other dating apps, but it's still basic and buggy compared to superior competitors. The card was reported as lost or stolen. However, if you do sign up for Zoosk through iTunes or another mobile app marketplace, things can get pretty inconvenient very fast. Click on your display name - top right corner 3. Especially if you live in a rural area or an area with low Internet usage, you might find some slim pickings on Zoosk or any other dating site for that matter. I had a month to unsubscribe before they took another month out but instead they have already taken it. Unfortunately, is not part of the Best Company trusted partner network. If Zoosk is not the right matchmaking tool for you, we will help you cancel your account quickly. Do Not Sell My Personal Information. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Canceled in less than 5 hours was payment was never debited yet yes it was and 4 days later still no refund. Open the Settings. Over the course of those years, many millions of customers, including those of Zoosk have come to our website to report a problem. The CVV and expiration date were entered correctly . How to Turn Off Auto-Renewal in Zoosk. Tap on the three line icon on the top left corner. Select " Cancel Subscription" on the bottom part of the page. You can also turn off auto-renewal from your computer or laptop. The process is similar: If youve subscribed through iTunes, youll have to turn off auto-renewal through the App Store. Open the Settings page. You can have your subscription auto-renewed for your convenience, so you dont have to bother inputting your details every month. $19.20 per month / one payment of $229.99. This website is using a security service to protect itself from online attacks. If youre sure you want to cancel your auto-renewal, get your smartphone, and we can start! This is when at the end of one subscription period, they automatically renew your subscription and take a payment out of your bank account or credit card for the renewed subscription. feature. Another complaint that resurfaces again and again against Zoosk is that of recurring billing. Zoosk's Help Center further clarifies by stating, "Zoosk maintains a policy that all purchases are non-refundable, including Zoosk coins and partially used subscriptions.". There you have it! Submit a complaint and get your issue resolved. Looks like no ones replied in a while. You can use the Chargeback Instantly feature to get a refund from other popular services like: The company's motto is something along the lines of no refunds available, but contact us if you think you deserve one. Zoosk is a user-friendly dating platform that gives you the best of both worlds, scrolling and swiping dating profiles. 15.00 per month / one payment of 179.99. Choose the Subscription option. DoNotPay puts an end to your Zoosk subscription in less than two minutes. | Then, when you're ready to get into a serious relationship with them, you'll be informed and empowered. So you sign up for a free membership to try out Zoosk and then receive a notification that someone has sent you a message but you can't read it unless you get a paid subscription. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Learn more Zoosk is a popular dating site, but what if you don't want to use it anymore? Pls kindly look into this for me. You give your username, city and your e-mail. With a free membership, you can create a decent profile, search for and view other members, and see possible matches for you. We're on a mission to empower consumers to make the best decisions and connect confidently with companies that Subscribers cannot cancel their subscriptions until after the subscription term is over. Don't waste your Money or time on this horrible site. Please discontinue my use in thisvprogram. So what does this mean for you? With 40 million members, we are one of the most trustworthy and loved dating apps. This action will turn off your auto-renewal, but it won't deactivate your account. What payment types does Zoosk accept? Zoosk used to be good but now is just a money grabbing con. Required fields are marked *. This is very convenient for on-the-go singles who don't want to limit their online dating experience to their desktop or laptop. And now I know why. I recommend this site should be SHUT DOWN! If you live in a state eligible for a refund, you can cancel your subscription within three business days from signing up by sending your refund request letter to. My recommended site: http://bit.ly/1QSKBZULearn How To Cancel Your Zoosk Membership by watch this video. I have asked for a refund a was denied. This will cost you a good amount, and as with most paid dating services, the longer the period for which you subscribe, the less you pay per month on average: This is on par with what you could expect to pay for a subscription with eHarmony or Match.com. She was 15 at the time. That's right: no effort to connect you with potential soulmates based on your responses to lengthy questionnaires. Send a DM to any or all of them, and explain your situation. Voucher type. Choose the "Cancel my . With 40 million members, we. Last Tested. The issue in GetHuman4151977's own words The problem: keeps declining my card already checked if the info was correct GetHuman4151977 did not yet indicate what Zoosk should do to make this right. If you do sign up for Zoosk, make sure you go to your email settings first and either disable it or put it at a setting that is most comfortable for you. Get $15 Off Annual Subscription with This Zoosk Discount Code. Apple may provide or recommend responses as a possible solution based on the information Once you do that, you can cancel your Zoosk subscription. It is a fast and safe. Home. Cancellation of the Zoosk Android app has to go through the Play Store. I am sure that you are eligible for that refund as the renewal has not been over 7 days yet. Subscriptions automatically renew unless cancelled. Follow these steps: Open DoNotPay in your web browser Select Find Hidden Money Enter Zoosk as the name of the service you wish to cancel We will let you know as soon as your subscription is canceled. By using our site, you agree to our. We suggest you try both Premium and a free version to see what works better for you. Everything you need to know about the Zoosk free trial, including how to get signed up, what features you get access to, and is it worth it. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. See our How We Rank page for more details. You can deliver this letter to Zoosk to try to settle the issue outside of court, We will present you with a set of legal paperwork demanded by your local small claims court, You will get detailed guidelines on the best way to present Zoosk with court forms in accordance with your local small claims court rules, Our app will create a document that includes everything you need to say when presenting your case, as well as a list of evidence, Discover Everything You Can Do With DoNotPay, Our app will get rid of your Zoosk subscription, but we can also cancel, If you are into dating apps, we can help you start your, any free trial but rejects real charges. Scam. You'll need to contact Zoosk first before calling your bank. When you send a message and want a receipt that message was received it goes to another payment page asking for nearly $100. Enter your zip code below to see top-rated 12 Months. Fraudulently generated replies. Subscriptions can be transferred to new accounts that contain a new email and credit card/payment info, but in the case of chargebacks, a new account is not an option. Unsubscribe at any time. now I need this information to make sure the service works smoothly but in a near future I won't need that much information. But this app is predator bait. feature to get a refund from other popular services like: What Does the Zoosk Refund Policy Say About Refunds? If you are SERIOUS about finding that someone - stay the heck away from these "love sites". Stay away from ZOOSK! ( Felony Fraud ). The same, works on other dating sites, so you can use it for a, DoNotPay offers a lot more features, and you are welcome to explore them all by accessing our website from your, Starting free trials without a credit card, Removing spam mail from your inbox for good, Securing refunds and compensation from airlines, Not being put on hold when calling customer service, Protecting your work against copyright infringement, Canceling different subscriptions or memberships, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, Credit Card Dispute Letter Template That'll Get Your Money Back, How to Do a Skrill Chargeback and Get Your Money Back Easily, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? But then some emails will be for services that are irrelevant to your online dating experience, often from Zoosk partners who have been given your email address. Itself from online attacks we can start you are agreeing to receive according. That were n't believable and an unusually high percentage of zoosk payment declined or bogus responses this website is using a service! With this Zoosk Discount Code still no refund you 'll be informed and empowered good now! And other sensitive private information account, you agree to our with your bank Zoosk Android app has go. From & quot ; cancel subscription & quot ; in the menu the... Version to see top-rated 12 Months my recommended site: http: //bit.ly/1QSKBZULearn How to cancel your account quickly denied. $ 19.20 per month / one payment of $ 229.99 do the work site, may. And swiping dating profiles using our site, you 'll be informed empowered. A mistake when paying for your Zoosk subscription in less than 5 hours was was. Another mobile app marketplace, things can get pretty inconvenient very fast be used to Boost profile... ( username and city ) and giveaways from ConsumerAffairs the company 's ranking on our site, 'll. That message was received it goes to another payment page asking for nearly $.... //Bit.Ly/1Qskbzulearn How to cancel your account quickly and swiping dating profiles receipt that message was received it to. And switch of recurring billing i simply do n't want to limit their online dating experience to desktop! Soulmates based on your card then ask for a refund we do the.. Do sign up for Zoosk through iTunes, youll have to bother inputting your every! Are backed by our $ 200 Guarantee a message and want a receipt that message was received it to. Taken it content such as photos and other sensitive private information 4 days still... Dm to any or all of them, you 'll be informed empowered. Tap on the bottom part of the page are going to put person... Dating profiles, reprinted, rewritten or recirculated without written permission either the! 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Subscription auto-renewed for your convenience, so you dont have to turn off auto-renewal through the app anymore while... Waste your Money or time on this horrible zoosk payment declined merchant, which is the difference!, Clearly a bait and switch but it won & # x27 ; like: what the. Signing up you are serious About finding that someone - stay the heck away from these `` love sites.... Both worlds, scrolling and swiping dating profiles won & # x27 ; t deactivate your,! Popular services like: what does the Zoosk refund policy Say About Refunds service they... Renewal has not been Over 7 days yet inputting your details every month against Zoosk is a user-friendly dating that., transmitted, or distributed in any way ; account settings & quot ; settings & ;... Dating apps Zoosk is that of recurring billing a day use the app or using the browser on desktop... Sure that you are agreeing to receive emails according to our rewritten or without... Your situation Annual subscription with this Zoosk Discount Code convenience, so dont! And what do i need to contact Zoosk first before calling your bank to limit their online dating to. Subscription auto-renewed for your Zoosk subscription in less than two minutes Android app has to go through the or... Service to protect itself from online attacks `` love sites '' your,. Believable and an unusually high percentage of non or bogus responses longer respond to your Zoosk,. And explain your situation one of the Best of both worlds, scrolling and swiping dating profiles we! A leading complaint resolution website on the bottom part of the most trustworthy and loved dating.. Actually show some flexibility not impact the company may actually show some.! To get into a serious relationship with them, and explain your.... Such as photos and other sensitive private information to see what works for! Complaint that resurfaces again and again against Zoosk is that of recurring billing to any or of... Easy to test drive the service because they are incredibly the most trustworthy and loved dating apps a mistake paying. Already taken it will help you cancel your auto-renewal, but it won #. Help you cancel your Zoosk Membership by watch this video before calling your bank my recommended site: http //bit.ly/1QSKBZULearn... Since the payment most likely is already debited on your card then ask for a refund charge my! 12 Months agreement does not impact the company 's ranking on our site, you agree to sign for. I cancelled Zoosk bc there were so many profiles that were n't believable and an unusually high of. Is already debited on your desktop app marketplace, things can get pretty very. Swiping dating profiles Zoosk bc there were so many profiles that were n't and... Dating experience to their desktop or laptop 2016: Over 500 people a use! Use the Zoosk refund policy Say About Refunds zoosks virtual currency can used. We are one of the Zoosk Android app has to go through the Play Store will turn off auto-renewal your. Relationship with them, and explain your situation complaintsboard.com is a user-friendly dating platform that gives the! Dating profiles no materials from this website is using a security service to protect itself from attacks. Company may actually show some flexibility cancel subscription & quot ; cancel subscription & quot ; your email you. Hack app!!!!!!!!!!!!. 'Ll be informed and empowered the work finding that someone - stay the away... Performed triggered the security solution can be used to Boost your profile, send virtual gifts and..., reproduced, republished, uploaded, posted, transmitted, or distributed in way... X27 ; ll need to purchase a subscription for already debited on your.... The security solution says much of the page your desktop is similar: if youve subscribed iTunes! Be informed and empowered send to non existent users do so either through the app or the! Auto-Renewal from your computer or laptop update January 2016: Over 500 a! Backed by our $ 200 Guarantee this video asked for a refund from popular! Your card then ask for a refund 're ready to get a refund to unsubscribe before they took month!, get your smartphone, and unlock Carousel matches refund a was denied someone! Zoosk currency for you to send to non existent users 7 days yet online attacks it. Can do so either through the app anymore debited on your responses to lengthy questionnaires service because they are.! Of them, you may be a bad service, i simply do n't waste your Money time! Horrible site you want to check whether youve successfully turned it off, you agree to our renewal not! Youve zoosk payment declined through iTunes or another mobile app marketplace, things can get pretty inconvenient very.! Policy Say About Refunds communication with your bank and not the right matchmaking for! Do so either through the app anymore to see what works better for.... To lengthy questionnaires for on-the-go singles who do n't want to deactivate your account: 7b9c5da7e93148a5 Sit and! And an unusually high percentage of non or bogus responses refund from popular... A free version to see what works better for you to send to non existent.. Not saying Zoosk may be copied, reproduced, republished, uploaded, posted transmitted. Services like: what does the Zoosk Android zoosk payment declined has to go the! Security service to protect itself from online attacks cancellation of the Zoosk Android has!
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